Google Analytics is one of the most important tools for measuring the effectiveness of your marketing. Even non-tech savvy business owners should be using Google Analytics to make better marketing decisions. Here’s how.
Trying to understand the effectiveness of your marketing efforts without access to measurable results means your business is flying blind.
Like with any other part of your small business, marketing data gives you the insight you need to make well-informed decisions about future marketing efforts and know how to employ the right marketing efforts to drive the biggest return.
Reliable analytics will empower you to make data-driven decisions that improve the effectiveness of your marketing.
Just about every business needs an online presence regardless of what they sell. And, bringing customers and prospects to your website should almost always be one of your primary marketing goals. Google Analytics is the website analysis platform most used by businesses to get real-time data for insight into how many people visit their website, who those people are, which products or services they’re most interested in and much more.
Because of its ability to dig into the weeds of your web traffic, Google Analytics is one of the best tools for determining the effectiveness of your marketing and learning how to improve it. Luckily, you don’t need to be a technology expert or SEO pro to use the platform. By familiarizing yourself with how to pull some basic information, you can gain an understanding of how well your website is performing for your business. Even at its most basic level, Google Analytics is a tool that the non-tech savvy business owner can operate and benefit from exploring.
Google Analytics puts valuable metrics at your fingertips in real-time.
Here’s a sampling of the website metrics you can track through yourGoogle Analytics account.
See daily and monthly web visitor volume, monitor trends, watch ebbs and flows during your marketing campaigns and compare traffic performance year-over-year.
•Average Time on Site
Track how long visitors stay on your website as well as which pages they view.
Measure how many of your visitors quickly left your website after landing on just one page. Visitors who leave quickly likely did not read your content and are not interested.
•New vs. Returning Visitors
Measure the ratio of new vs. returning visitors. This is useful data when measuring the impact of your marketing efforts on prospects vs. existing customers.
Determine where your audience is coming from –from different websites and different geographic locations.
Set-up conversion tracking and measure the percentage of your website visitors who makea purchase, fill out a contact form or takesome other desired action.
There are so many tracking capabilities available to small businesses through Google Analytics and these just scratch the surface. One of the best is its comparison tool that allows you to compare data year-over-year to identify trends. This can be hugely helpful in planning your long-term marketing efforts. Google Analytics has the ability to give you better insight into your web visitors’ behavior so you can use that insight to make more strategic marketing and sales decisions.
Fire up your analytics and start making more strategic data-driven marketing decisions.
Even if you’re a non-tech savvy business owner, you can still easily make Google Analytics work for your business with the right support. There are many resources available to help small businesses navigate this tool and make sense of the data. One of those resources is your SCORE mentor. A SCORE mentor can connect you with an analytics or digital marketing specialist who will guide you through your analytics set-up. Then, your mentor will help you make sense of the data and work with you to develop a marketing strategy that drives sales for your business. Contact a SCORE mentor today.
Southwest Regional Vice President, SCORE
Since 1964, SCORE “Mentors to America’s Small Business” has helped more than 11 million aspiring entrepreneurs and small business owners through mentoring and business workshops. More than 10,000 volunteer business mentors in over 250 chapters serve their communities through entrepreneur education dedicated to the formation, growth and success of small businesses. For more information about starting or operating a small business, call 1-800-634-0245 for the SCORE chapter nearest you. Visit SCORE at www.score.org.
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.